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Predatory Lenders: The Truth Examines Despicable Lending Practices – Part 1

By Fletcher Word
Sojourner’s Truth Editor

“It was a nightmare,” recalls Deborah (not her real name) of her recent years in debt – crushing, mind-numbing debt. A young single woman in Toledo with a reasonably well-paying job, Deborah admits she wanted too much too fast and started her slide into debt by running up purchases on the credit cards that college students have such easy access to.

That debt damaged her credit score so badly that in order to purchase a car to replace her battered heap, she had to go to a “buy here, pay here” auto lot. In order to purchase the appliances she wanted, she had to go to a one of the rent-to-own establishments that charged her twice what a department store would have.

The exorbitant interest on the auto loan and the furniture were more than Deborah’s salary could bear so she sought out a pay day lender to ease her financial burdens. The small loan she obtained was not enough to provide relief, especially since the interest on it was 10 percent – for 30 days. It was inevitable that she would obtain a larger loan at another pay day lender to pay off the first pay day lender and the rent-to-own furniture store and the auto loan.

Every other Friday, Deborah would go to her bank and cash her pay check. Then she would make her rounds – to the “buy here, pay here” auto lot, then to the furniture rental store, then to the first pay day lender and onto the second lender.

Self-discipline finally kicked in and Deborah set out to reverse her fortunes. She cut up the credit cards and forced herself to undergo a year of frugality. She wasted not a penny – no restaurants, no bars, no concerts, no new clothes. She gave up her unnecessary appliances and even changed her diet. Ramen noodles, it seems, became a staple in most nightly menus.

It was a long year, but it worked for Deborah. Unfortunately, Deborah’s method is not the everyday prescription for success. Most folks lack Deborah’s discipline. It is people’s lack of discipline that enables predatory lenders thrive in today’s economy. Here in Ohio, which has the highest payday loan prices in the nation, according to the Pew Charitable Trusts report of December 2016 with a typical annual percentage rate (APR) of 591 percent, they thrive particularly well.

Predatory lending, by definition, benefits the lender and ignores or impedes the borrower’s ability to repay the debt. Such lenders often try to take advantage of a borrower’s lack of understanding about loans, terms or finances.

For some people, particularly those of low to moderate incomes (LMI), the daily struggle of  dealing with a limited or fixed income sometimes necessitates reaching out for help. More often than not, the help they reach for comes from entities whose only reason for existence is profit not assistance.

A local man named George (not his real name) discovered, much to his chagrin, that such lenders were more interested in making a profit than in helping clients. Recently, George found himself in need of instant financial assistance. Fortunately, or unfortunately as it happened, he owned the title to his vehicle. He needed $2,000 so he went to a company called Title Max, which specializes in loans for car owners.

Title Max has about 1,200 locations in 18 states and over the years has taken a beating from the federal government because of the company’s lending practices. The company has been fined millions of dollars for such practices but not enough to force it out of business.

George took his truck title into a Title Max location, met with some really nice people, walked out with the $2,000 he needed.

The bad news? Title Max charged George 201.75 percent interest annually or $331.55 per month. The really bad news? George had to pay off the entire principal with the accumulated interest before the debt could be discharged. The loan contract that George signed ensured that Title Max  keep collecting that $331.55 per month, every month, even if George could pay any portion of the original $2,000 borrowed.

George, of course, had anticipated being able to pay back $2,331.55 after the first month. He soon found that his goal of paying back the loan immediately were unrealistic. After only two months, he’s paid $662.10 in interest and sees no way in which he can get out from under without seeking additional financial help.

Then there is Ralph, who is still living his financial nightmare … with a mortgage company. Or a number of mortgage companies as it turns out. Ralph and his wife purchased a home in 1987 for $15,000. The mortgage company that originally financed the house failed and his mortgage was picked up by another company, then another. Three decades later, Ralph has paid over $50,000 to a variety of mortgage companies and still owes $19,000 on the house he bought for $15,000.

 

The Truth’s Series on Predatory Lending

Over the course of the next two months, The Sojourner’s Truth will be presenting a multi-part series on predatory lenders and the impact such predators have on the community especially on those of low to moderate income.

This series will consist of a look at five categories of businesses that prey on the community: pay day lenders; housing lenders; auto title and dealers; rent to own furniture and appliance shops and the “fixits.” The “fixits” are those who present themselves as credit repairers for a sum of money who then leave their clients worse off than before.

We have interviewed – and will continue to do so – those who have been victimized by such predators, those who have done the preying, attorneys to understand the legal ramifications and those mainstream lenders who have explained alternatives to the predators.

Our series on these predatory practices will start with our look at pay day lenders on March 1 and will follow on every other week thereafter.
 

The irony of the way that predatory lenders operate is that they often do business with, and therefore take advantage of, people who can least afford the services they offer. A federally insured and regulated bank or credit union will offer qualified borrowers – those with good credit histories – loans with low interest rates because there is very little risk attached.

The better the borrower’s credit score, the lower the interest. That means low interest rates for loans to finance the purchase of a home, an auto, a boat, a remodeling project, a college education.  Higher interest rates are typically imposed on qualified borrowers with lower credit scores. The same federally-insured financial institutions will turn away unqualified would-be borrowers in  to limit their risk. Such borrowers might have been able to afford a loan with a low interest rate, but there is risk, because of past performance, for the lender.

Now come the operators who are prepared to deal with high risks – the pay day lenders, the predatory mortgage lenders, the “buy here, pay here” auto dealers, the rent-to-own furniture stores.  Interest rates of these lenders can be three to four times those of a federally-insured financial institution, or of a mainstream retailer, in a best case scenario. In a worst case scenario, and the state of Ohio is the worst case in the nation as far as pay day lenders is concerned, the interest rate may be in excess of a hundred times that of a regulated financial institution.

Yes, that’s 100 times and Ohio is the worst. Its typical annual percentage rate is 591 percent for payday lenders.

“I found myself in a place where I wasn’t making the money I had been making,” says David (not his real name).

David, 65 years old, lived with his mother until her death about six years ago. Her Social Security income along with his wages kept the two afloat. David has been employed for years in a job that pays him above minimum wage level but below living wage level.  Upon his mother’s death, the Social Security income stopped , shortly after that, his earnings at work decreased due to a lack of work.

For David, assuming that banks and credit unions would be unresponsive to his needs, the logical choice was to seek help with a pay day lender.

He went to one such lender to obtain a small amount of funds - $200 which needed to be repaid in the amount of $220 after 30 days – and then to another to fill the gap left between what he originally needed and what the first lender had given. He received $500 from  a second lender and $640 from a third lender. From one lender to the next David went, covering the payment of one loan by taking out another. In a very short while it became “overwhelming.”

David also needed to buy a car, at about this same time. He needed to take out an auto loan to do so. He was only able to obtain financing at a lot that charged him 10.85 percent interest in a used vehicle. His weekly payments were $90. “They charged too much to start with,” says David.

While the car lot was not one that did its own extravagant financing, it had limited his options by steering him to the bank of its choice rather than to one which might have offered more favorable terms.

Soon, as luck would have it, David found himself in need of a washer/dryer He obtained one at a Rent-A-Center at a rate of $42 every two weeks which in the end would cost him twice as much had he been able to pay cash at a mainstream department store.

David spent several years dodging bullets and dealing with the stress. “They literally tore me up,” he recalls.

David’s employer finally questioned him about his obvious discomfort. After hearing of the state of his employee’s financial situation, the employer, who also happens to be a lawyer, took control of David’s finances. He lent him money, sent letters to creditors, re-negotiated contracts, moved the auto loan to Toledo Urban Federal Credit union for about half the original interest rate, paid off the Rent-A-Center and eventually pulled David back from the brink of disaster.

The pay day lenders, the predatory mortgage companies, the auto dealers or title lenders and the rent-to-own companies give only minimal lip-service to being in business to help their clients. Very little pretense with such companies.

On the other hand, of course, there are those companies who do pretend to be in the service of others and will therefore vow to those in need of credit repair that they can fix what’s wrong and in short order, too. So, toss some money at them and trust that they will do as promised.

The problem with virtually all of these companies is that they want to increase a person’s debt before they will lessen, or pretend to lessen, that debt.

Title IV of the Consumer Credit Protection Act, prohibits untrue or misleading representations and requires certain affirmative disclosures in the offering or sale of "credit repair" services. The Act bars companies offering credit repair services from demanding advance payment, requires that credit repair contracts be in writing, and gives consumers certain contract cancellation rights.

So we made a preliminary inquiry of a company called Credit Repair USA. They have signs strewn about the area on street corners offering credit repair services for $269. When we inquired, we were told that the fees were not for “actual credit repair.” The upfront cost would be for processing charges and personnel fees.

For too many, especially those of low to moderate income, especially those in minority communities, especially those who are not knowledgeable about how to manage their finances or how to find honest brokers to assist them in times of need, their communities are awash with predators who are all too willing to loot and plunder and invest their ill-gotten profits in areas far from those communities that produced them.

In the words of Toledo City Councilwoman Cecelia Adams, PhD, whose office will be soon introducing legislation designed to rein in pay day lenders, such operators are “a carbuncle on the behind of our community.”

More on pay day lenders in our March 1 issue – two weeks hence.

 

   
   


Copyright © 2017 by [The Sojourner's Truth]. All rights reserved.
Revised: 08/16/18 14:12:35 -0700.


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